Point Accumulation
Loyalty points are earned at the following rates across different game categories:
- Slots: 1 LP per C$10 wagered
- Live Casino: 1 LP per C$15 wagered
- Table Games: 1 LP per C$20 wagered
- Crash Games: 1 LP per C$10 wagered
Points are credited instantly after each settled bet. Void bets and cancelled wagers do not count toward point accumulation. Points expire only if the account remains inactive for 180 consecutive days.
Cashback Structure
Cashback is calculated weekly based on net losses (total bets minus total wins) from Monday to Sunday. The cashback percentage increases with each tier, starting at 5% for Bronze and reaching 20% for Royal members. Cashback funds are credited every Monday and carry a 1x wagering requirement, making them essentially withdrawable immediately.
Reload Bonuses
Each tier entitles players to a recurring reload bonus on deposits made every Monday. The reload percentage scales from 25% at Bronze to 75% at Royal level. The maximum reload bonus amount is C$500 for Diamond and Royal tiers, and C$200 for Gold and below. Standard 30x wagering applies to reload bonus funds.
Exclusive Tournaments
Players at Gold tier and above gain access to the Westace tournament schedule. Tournaments run weekly and feature dedicated prize pools:
- Gold Tournaments: C$2,000 weekly prize pool
- Platinum Tournaments: C$5,000 weekly prize pool
- Diamond Tournaments: C$10,000 weekly prize pool
- Royal Invitational: C$25,000+ monthly prize pool
Tournament formats include slot races, live casino challenges, and accumulator-style competitions. Entry is free for qualifying tiers.
Personal Account Managers
From Platinum tier onwards, players are assigned a dedicated VIP account manager. Your manager handles personalised bonus offers, expedited withdrawals, dispute resolution, and custom promotions tailored to your play style. Contact is available via direct email, live chat, or scheduled phone calls.
Transparency and Fair Play
No Hidden Rules
Every aspect of the loyalty programme is documented in the terms and conditions, accessible from the account settings page. There are no undisclosed wagering multipliers, no surprise restrictions on point earning, and no retroactive changes to tier benefits. If the programme terms are updated, all existing players are notified by email at least 14 days in advance.
Fast Payouts for VIP Members
One of the primary benefits of advancing through the VIP tiers is accelerated withdrawal processing. Standard players receive payouts within 24 hours for e-wallets and crypto. Platinum members enjoy priority queue processing, Diamond members get express service, and Royal members have access to instant payouts regardless of the withdrawal method chosen.
There are no hidden fees at any VIP tier. Withdrawal limits increase significantly as you advance, with Royal members enjoying unlimited withdrawal amounts.
Frequently Asked Questions